FREQUENTLY ASKED QUESTIONS
Got a question for George Baxter, MD of Seabird Fishmongers, about our fresh seafood home delivery service or curious about what we do? Look for the answer to your question below.If you can't find what you are looking for please get in touch.
How do I know my fish won't be off by the time it's delivered? This has never happened in two and a half years of delivering fish in this way. It's down to the extra effort that's put in at our end to make this service possible. And because we only ship the freshest of fish. We'd rather tell you that something isn't in stock than send you anything but the freshest. What is the Seabird System? The Seabird system is our unique way of purchasing, processing, packing and distribution to ensure our lovely fresh seafood reaches our valued customers in prime, "just bought from the shop" condition. Read more about the Seabird System. Do you source your fish from sustainable stocks? We always do our best to source from sustainable sources and additionally try to provide full traceability Why are supermarkets a bit cheaper? I've never seen supermarket fish anywhere near the standard required to compare like for like. I'm a firm believer that you get what you pay for. How can I tell if fish is really fresh? The fish should have a shine about it and a slight smell of the sea, as opposed to be ing dull, lifeless or discoloured. How do you keep the fish cool during delivery? Within insulated boxes we place sealed frozen gel packs that will keep the temperature down for 48 hours. The time that your fresh seafood delivery is in transit is on average less than 16 hours. Can I still buy fish directly from your shops? Yes of course - it's your choice and we love meeting our customers. We guarantee that the fish you get delivered will be as fresh as what you buy in the shop. Check out our locations. All shops are open every day except Sunday and Monday. Who are Seabird Fishmongers? Based in Scotland, Seabird Fishmongers is the parent company that has been established for over thirty years supplying hotels, restaurants and fish and chip shops who all demand the highest quality supply of fish. We also serve the public through three retail outlets located across the central belt. Check out our locations. Can I stick the fish I get delivered into the freezer? YES. As part of the unique Seabird System our products are prepared in such a way that they can be frozen for a period of four months without any deterioration in quality. Be wary of some other "fresh" fish suppliers who actually supply pre-frozen fish. Avoid! What happens if nobody is at home when you deliver my fish? As part of the ordering process we take your contact details and we'll contact you to make delivery arrangements that you are comfortable with. Our Seabird system keeps the fish in pristine condition for up to 48 hours so delivery can really be stress-free. Why don't you deliver 7 days a week? A few reasons really. There aren't fresh supplies of fish at the fish markets 7 days a week and we want to guarantee our customers the freshest of fish. Also, your fresh fish delivery will keep for three or four days without deterioration under proper refridgeration so it makes sense to limit the delivery days. Do you offer discounts for bulk purchases? Yes we do! Contact our sales staff and we can sort something out!
Our Shops
Aberdeen Fish Shop (Kilsyth)
8 BACKBRAE STREET
KILSYTH, GLASGOW
G65 0NH
01236 822 330
kilsyth@seabirdfishmongers.com
8 BACKBRAE STREET
KILSYTH, GLASGOW
G65 0NH
01236 822 330
kilsyth@seabirdfishmongers.com
George Hughes and Son
197 BRUNTSFIELD PLACE
EDINBURGH
EH10 4DQ
0131 447 1183
edinburgh@seabirdfishmongers.com
197 BRUNTSFIELD PLACE
EDINBURGH
EH10 4DQ
0131 447 1183
edinburgh@seabirdfishmongers.com
Read more about how we deliver fresh fish>>
Fresh fish (not frozen), vacuum sealed, chilled and delivered anywhere in UK mainland within 24 hours.
All online orders are delivered by courier throughout the UK with guaranteed shop freshness using the Seabird System©
Delivery is FREE for all orders over £50
The delivery charge for orders under £50 is only £4.99
In the interests of quality control our delivery days are Wednesday, Thursday and Friday between 9am and 5pm.
Simply place your fresh fish order by 10 AM the previous day to ensure next day delivery or specify your preferred delivery slot during the order process
